Need help?
For all queries please email Hello@ziggyandthesun.com
Please read the below information to assist you with your queries, find out whether your email will be tended to and the timeframe in which you should expect a reply.
FEEDBACK
We thank you kindly for your feedback! Unfortunately as a small team, we are unable to individually reply to feedback, however please know that your email has been received and we will discuss it internally. We really appreciate you taking the time to reach out to us.
RETURN ENQUIRIES
Please email Hello@ziggyandthesun.com for all returns
URGENT ORDER ENQUIRIES / AMENDMENTS
If you need to amend an order before it has been posted to you, please begin your email with the subject line ‘URGENT’ to Hello@Ziggyandthesun.com. Please note that we are unable to guarantee that your email will be viewed prior to dispatch. If you need to amend the delivery address after dispatch, you can do this via the AusPost Website using your tracking number, which will have been sent to you upon dispatch.
BUSINESS / PARTNERSHIPS / COLLABORATION ENQUIRES
Thanks for your interest in working with us, we really appreciate it! Due to the high volume of collaboration enquiries that we receive, we are unable to respond to every email, however please know that we have seen your enquiry, forwarded it to the appropriate team member and will reach out to you if we feel that this oppotunity aligns with us. Additionally - we will keep your email on file if any future opportunities arise.
JOB APPLICATIONS
Please refer to our our careers page.
WHOLESALE ENQUIRIES
Please refer to our wholesale page.