We thank you kindly for your feedback! Unfortunately as a small team, we are unable to individually reply to feedback, however please know that your email has been received and we will discuss it internally. We really appreciate you taking the time to reach out to us.

Please use our convenient returns portal. Please ensure you have read our returns policy to ensure that your item is eligible for return.

• If you need help using our returns portal, we will do everything we can to assist you, however if your item is ineligible for return, emails will not be replied to.
• If you were sent the incorrect item, please select 'I received the incorrect item' in our returns portal and follow the steps.
• If you received a faulty item, please select 'Item was damaged' in our returns portal and follow the steps.

If you need to amend an order before it has been posted to you, please begin your email with the subject line ‘URGENT’ to Hello@Ziggyandthesun.com. Please note that we are unable to guarantee that your email will be viewed prior to dispatch. If you need to amend the delivery address after dispatch, you can do this via the AusPost Website using your tracking number, which will have been sent to you upon dispatch.

Thanks for your interest in working with us, we really appreciate it! Due to the high volume of collaboration enquiries that we receive, we are unable to respond to every email, however please know that we have seen your enquiry, forwarded it to the appropriate team member and will reach out to you if we feel that this oppotunity aligns with us. Additionally - we will keep your email on file if any future opportunities arise. 

Please refer to our our careers page.

Please refer to our wholesale page.